Terms of Service

Last updated: June 4, 2026. Please read these terms carefully before entering your step contracts.

Welcome to Passo. By downloading our mobile application, visiting our website, or subscribing to our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these terms, do not download or use the Passo application.

1. Eligibility and Registration

You must be at least 13 years of age (or the minimum legal age in your jurisdiction) to establish a Passo account. When registering, you agree to provide accurate registration information and maintain only one account. Creating multiple accounts to duplicate rewards or manipulate referral algorithms is strictly prohibited and will result in permanent suspension.

2. The App Lockdown Mechanic

By configuring daily step contracts and selecting distraction applications, you grant Passo explicit permission to manage and restrict application launch behaviors on your device utilizing Screen Time integrations. You acknowledge that:

  • Voluntary Commitment: Device lockdowns are initiated voluntarily. Passo is not liable for your inability to access blocked applications during standard contract execution.
  • Emergency Bypass: A native bypass protocol is provided for emergency access. Bypassing a contract resets active consistency streaks and may consume Streak Shields or impose temporary points reductions.
  • Device Support: App lock features rely on operating system stability (iOS Screen Time, Android administrator services). We do not guarantee functional compatibility on all hardware formats.

3. Rewards Store & Points Economy

Passo Points are non-transferable, virtual metrics with no liquid cash value. Points may only be redeemed for discount codes or fully promotional items displayed within our catalog. We reserve the right to:

  • Modify item point values or drop schedules without prior notice.
  • Audit point logs to prevent exploitation, device spoofing, simulator scripts, or artificial step generation.
  • Invalidate points if suspicious movement profiles or invalid sensor readings are identified.

Fulfillment of activewear rewards is subject to regional availability and size inventory thresholds. Shipping times may fluctuate based on production runs.

4. Subscriptions & Billing

Passo Pro is billed on a subscription basis (monthly or annually) following any completed promotional trial runs. Charges auto-renew unless cancelled at least 24 hours prior to the next billing cycle. Subscriptions can be managed and cancelled easily within your app store account settings.

5. Health Disclaimer

Passo encourages regular physical movement. However, step contracts should align with your physiological capabilities. Passo is not a medical advisor. Consult a healthcare practitioner before beginning high-intensity step routines or physical commitments, especially if you have pre-existing cardiovascular, MSK, or joint conditions.

6. Limitation of Liability

To the maximum extent permitted by law, Passo Technologies Inc. shall not be liable for any direct, indirect, incidental, or consequential damages resulting from device lockdowns, missed notifications, or physical exertion during step goals.